Trinidad – Illuminated Gondola Shelf with Baby Graphics and Health Claims :: Shelf Talkers as Silent Sales Reps

Code Violations
Promotion to the public and in shops

Nestlé

Nestlé S.A.
Avenue Nestlé 55
1800 Vevey
Switzerland
+1 800-225-2270

www.Nestlé.com

Illuminated Gondola Shelf with Baby Graphics and Health Claims

At a retail shop there is a very eye-catching illuminated gondola shelf stocked with rows and rows of Good Care Optipro products. Slogans such as “Give them quality protein” and nutrition claims are displayed on the shelf. There is also a human child picture with different health claims pointed to various parts of the body, such as the brain and the lungs boasting functions that are not scientifically substantiated and prohibited by the Code and relevant WHA resolutions.

A baby figure with arrows pointing to different parts of its body depicting unsubstantiated health claims

Shelf Talkers as Silent Sales Reps

Meanwhile, on the regular shelves, shelf talkers are used to promote Good Care 3. Shelf talkers may be small in concept and size, but they can have a big impact on sales, serving as a silent salesperson that persuades and directs customers through product information. Here, shelf talkers are promoting Good Care 3 with outrageous health claims prohibited by Resolution WHA 58.32 [2005].

Claims such as this, stating ‘’optimized protein’’ can “aid your body’s organs development’’ are promotional and unfounded, and are prohibited by Resolution WHA 58.32 [2005].